Customer Complaint

Ameritrust Mortgage Corporation

Compliance Department

17341 Irvine Blvd, Suite 285

Tustin, CA 92780

• (888) 499-9060

compliance@ameritrust-mortgage.com

Consumers Wishing

Step into Consumers wishing to file a complaint against a mortgage banker, or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas department of Savings and mortgage lending, 2601 north Lamar, suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.

Department Maintains

The department maintains a recovery fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of licensed mortgage bankers and residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department before the payment of a claim. For more information about the recovery fund, please consult the department’s website at WWW.SML.TEXAS.GOV.

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17341 Irvine Blvd., Suite 285 Tustin, California. 92780

NMLS # 1967260

+1 (818) 443-0579

info@investorloan.com

Business Hours Monday - Friday 8:00 AM to 5:00 PM PST

© 2024 Investor Loan.

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Legal Disclaimers

The Investors Loan is a DSCR Loan Division of Ameritrust Mortgage Corporation, NMLS #217229 located at 17341 Irvine Blvd., Suite 285, Tustin, CA 92780. Ameritrust Mortgage Corporation does not provide legal, tax, or financial advice or guidance and is not associated with any government agency. This is not an offer for extension of credit nor a commitment to lend. Programs, rates, terms and conditions subject to change without notice. Certain restrictions may apply. All approvals are subject to underwriting guidelines and minimum credit requirements. Not all loans or products are available in all states. As a result of refinancing, your total finance charges may be higher over the life of the loan. Minimum and maximum loan amounts apply. For current licensure information, please visit: www.nmlsconsumeraccess.org